Emerald App
Simply Smarter
* Representation of App display
Your home in the palm of your hand
The Emerald App allows you to connect your devices, control your comfort and helps to cut the cost of your energy bills.
Connects to all things Emerald
Electricity Advisor
Taps into your smart metre to share data and prevent surprise bills.
Live Link
Connects your Electricity Advisor to your home’s WiFi. Now you can monitor your energy use from anywhere in the world.
AC Link
Use geolocation feature to automate your AC to turn off when you leave the house.
HWHP All-In-One
Know exactly how much hot water you’re using and use the boost feature during busy periods.
*All Emerald products sold separately.
Engineered for
seamless connectivity
All your home energy products, virtually connected in one easy to use app.
Comfort control
Emerald App connects to your AC Link and split system air conditioning to maximise your comfort whatever the weather.
Effortless efficient energy bills
Emerald App connects to your electricity Advisor and LiveLink allowing you to review your energy consumption and amend your usage in real time to reduce your bills.
Electrifying features
Remote control
Use the Emerald App to control your AC and boost your heat pump from anywhere to ensure your comfort is optimised, anytime.
Intel made simple
View your home’s energy use in a way that makes sense, avoiding confusion and inspiring action.
Budget reporting
View daily and weekly usage and budget reports to ensure you stay on top of your energy usage.
In case you missed anything
Is Emerald App free?
Yes, the Emerald App is free to download and use, serving as the central hub for all Emerald’s connected products.
While the app itself is free, accessing its full range of features and starting your journey towards an efficient, smart home requires an investment in Emerald products.
From monitoring energy usage with the Electricity Advisor (and LiveLink WiFi add on) to managing settings for heating, cooling through AC Link,, the app enables you to bring all your Emerald devices together, helping you create a seamless and efficient home experience.
Who installs my Emerald Smart Tech?
Emerald offers a range of Smart Tech products that can be easily self-installed.
Each product comes with an install guide and setup instructions that can be found and downloaded from our user guide page.
Does Emerald Smart Tech work with other devices?
Emerald is designed as a standalone app, specifically tailored to work seamlessly with Emerald’s own products, creating an efficient and cohesive smart home experience. Currently, it does not connect to other in-home smart devices like Google Nest or Alexa. However, by linking all Emerald products, the app offers powerful tools to manage energy, heating, cooling, and more from one place.
For specific compatibility, our Electricity Advisor integrates with a variety of smart meters (see the list of compatible smart meters) and AC Link works with all split system devices.
These resources can help you determine if your existing systems align with Emerald’s smart tech for optimal performance.
Where is Emerald based?
Emerald is proudly Australian. Founded, owned and operated from Sydney’s Northern Beaches, we are committed to innovating solutions and creating technology that costs you and the planet less. Read more about Emerald here.
Our Head Quarters are located in Sydney, Frenchs Forest, where our team of over thirty product specialists and engineers design, sell and market our products.
What if I need to get in touch with someone?
Our support centre is available to answer and resolve many common queries.
And of course, you can always reach out to our customer support team.