Leading Australia’s energy transition from the beaches
Emerald is proudly Australian. Founded, owned and operated from Sydney’s Northern Beaches, we are committed to innovating solutions and creating technology that cost you and the planet less.
Make change & start innovating
Our people make things happen. Less talk, more action and change through innovation.
Developing efficient products in sydney
Want to be a part of it?
Efficiency through & through
We’re a true energy efficiency company. Efficiency is at the heart of everything we do. From collaborating with the government to devise scalable efficient solutions that meet Australia’s energy needs, to designing high-performing products that deliver uncompromising comfort to Australian consumers.
We’re always on the lookout for our next team member.
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Note: We appreciate your interest in joining our team! While we review every application carefully, we may not be able to respond to everyone individually. If your application aligns with an open position, we’ll be in touch.
Current openings
There are currently no openings. However, we are always on the lookout for the best talent in the energy efficiency space. Send us your CV
Supervisor, Technical Support
Provide expert technical support, training, and service coordination to ensure seamless experiences for B2B and B2C customers across Heat Pump, Air Conditioning, and smart IoT product ranges.
Job description
Key Responsibilities
Technical Support: Provide product and technical support for B2B and B2C customers across Heat Pump, Air Con and smart IoT product ranges. Assist in diagnosing and resolving technical and install challenges.
Training and Documentation: Help develop and deliver training sessions for B2B customers on product installation, usage and maintenance.
Service Coordination: Schedule and coordinate service calls, ensuring timely response and resolution of customer issues.
Warranty Management: Manage warranty claims and processes, ensuring that all claims are handled promptly and accurately.
Customer Relationship Management: Build and maintain strong relationships with B2B customers, ensuring their ongoing satisfaction and loyalty.
About you
- 2 years’ experience in providing support and training in a similar role.
- Demonstrated ability to relate to customers and provide a high level of customer service.
- Attention to detail.
- Excellent communication skills, both verbal and written.
- Be a driven and high-energy individual who has initiative.
- Be confident and enjoy interacting with a diverse range of people.
- Excellent problem-solving and time-management skills.
About us
Emerald is an Australian leader in designing, manufacturing and distributing smart sustainable products, delivering quality solutions to commercial and residential customers. Our established business is experiencing significant growth through product diversification and market expansion. This is an exciting time to join Emerald and be part of Australia’s energy-efficiency industry.
We offer
- Competitive remuneration package, with Northern Beaches location
- The role is available for immediate start
- Professional development and career growth opportunities
- A collaborative and positive work environment and a team passionate about the energy-efficiency sector
Apply by sending us your CV. Applications close: 31 March 2025
Assistant, Accounts
The role is an ideal opportunity for a finance professional to develop their skills in a commercially focused environment. The right candidate will be able to grow with the business, learn about the sustainability industry, and be rewarded with career development opportunities.
Job description
Key Responsibilities
- Assist with AR function, allocating payments, sending account statements and following up on aged debtors.
- Oversee AP function, including invoice processing, reconciliation and preparation of payments, and sending remittances.
- Manage supplier and customer queries, verifying new customer and vendor details.
- Assist with credit card, banking and balance sheet reconciliations.
- Record keeping and data entry through Xero.
- Perform day-to-day financial transactions and administration.
- Assist finance team through month-end and year-end processes.
- Maintenance of Fixed Asset register.
What you’ll need
- At least 2 years experience in Accounts Assistant/related role
- Strong IT skills (especially Microsoft Office) Excel
- Strong commercial awareness
- Experience working with XERO is desirable
- Attention to detail and a high level of accuracy in daily tasks
- Ability to use initiative and be proactive; excellent time management skills
- Strong work ethic, diligence and integrity
- Ability to work well in a team, with flexibility to help out wherever necessary
- Be accountable and an open communicator, flagging and resolving issues in a timely manner
Strong communication skills, well-spoken and professional.
About us
Emerald is an Australian leader in designing, manufacturing and distributing smart sustainable products, delivering quality solutions to commercial and residential customers. Our established business is experiencing significant growth through product diversification and market expansion. This is an exciting time to join Emerald and be part of Australia’s energy-efficiency industry.
We offer
- Competitive remuneration package, with Northern Beaches location
- The role is available for immediate start
- Professional development and career growth opportunities
- A collaborative and positive work environment and a team passionate about the energy-efficiency sector
Apply by sending us your CV. Applications close: 31 March 2025
Operations Manager
The Operations Manager is a dynamic role focused on optimising systems, processes, and operations across the organization. This individual will oversee the Tech Support Manager, support various business units, and lead special projects to improve efficiency, scalability, and overall performance.
Job description
Key Responsibilities:
- Oversee the Tech Support Manager and ensure the technical support department operates effectively and meets performance goals.
- Act as a generalist across the business, supporting the Emerald and Creditex divisions with systems and operational improvements.
- Analyze and improve existing systems, processes, and workflows to enhance efficiency and scalability.
- Lead special projects, such as developing an installation business model to manage subcontractors and sales agents for in-house installations.
- Develop, implement, and monitor company policies and procedures to ensure consistency and compliance.
- Collaborate with department heads to identify operational challenges and implement solutions.
- Provide regular updates and reports on operational performance and project progress to the Chief Operating Officer.
Qualifications:
- Proven experience in operations management, preferably in a multi-disciplinary environment.
- Strong leadership and project management skills.
- Excellent analytical and problem-solving abilities.
- Experience in systems and process optimization.
- Ability to manage multiple priorities and adapt to changing business needs.
- Strong communication skills, with the ability to work effectively across departments.
About us
Emerald is an Australian leader in designing, manufacturing and distributing smart sustainable products, delivering quality solutions to commercial and residential customers. Our established business is experiencing significant growth through product diversification and market expansion. This is an exciting time to join Emerald and be part of Australia’s energy-efficiency industry.
We offer
- Competitive remuneration package, with Northern Beaches location
- The role is available for immediate start
- Professional development and career growth opportunities
- A collaborative and positive work environment and a team passionate about the energy-efficiency sector
Apply by sending us your CV. Applications close: 31 March 2025
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About You
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About us
Emerald is an Australian leader in designing, manufacturing and distributing smart sustainable products, delivering quality solutions to commercial and residential customers. Our established business is experiencing significant growth through product diversification and market expansion. This is an exciting time to join Emerald and be part of Australia’s energy-efficiency industry.
We offer
- Competitive remuneration package, with Northern Beaches location
- The role is available for immediate start
- Professional development and career growth opportunities
- A collaborative and positive work environment and a team passionate about the energy-efficiency sector
Apply by sending us your CV. Applications close: