Rebates
reduce the cost to you, and the planet
What are rebates?
State & national government rebate schemes are designed to lower carbon emissions and accelerate Australia’s transition towards net zero by 2050.
They provide financial incentives to home and business owners to encourage the use of energy efficient technologies.
Who gets rebates? And how?
Evaluation
Government bodies, both National and state, assess the performance of products and allocate certificates (which later become rebates), according to their efficiency.
Certification
Certified installers claim the certificates and convert them into cost savings (rebates) that they pass on to the end-customer, when they install the product into their home or business. In some instances, there can be more rebates on offer when replacing an older, less efficient product.
Implementation
This enables more people to implement energy efficiency products, at a lower price point, and contribute to Australia’s sustainability goals.
Rebates, state by state
Wondering what rebates you could be eligible for in your state? Check out our chart below, it outlines the available energy saving schemes based on where you live. To note there are some factors that could affect this, for example whether you’re replacing an older model or installing new.
The most important thing to remember it, that not all energy efficient products are created equal. Some solutions will receive more rebates than others due to their higher efficiency rating. It is also essential to use an accredited installer—they’ll handle the rebate claims on your behalf, ensuring you receive the savings you’re entitled to.
*HP = Hot Water Heat Pump, AC = Air Conditioning
Chart is for visual reference only and was accurate at the time of creation. Please check with your installer or energy provider for the most up-to-date rebate information.
Because our products are incredibly efficient, they’re eligible for generous government rebates
Find out how much you could save in minutes
4 easy steps
And done.
We partner with approved install partners to …
Step one
Pick a solution
Tell us whether you are looking for air conditioning, a hot water heat pump or both. And if you are wanting to replace an old system – tell us what type.
Step two
Add your details
We will need these to pass on to our trusted partners so they can contact you with a quote.
Step three
Confirm consent
Read the terms and conditions and consent that our trusted installer partners can contact you with a quote.
Step four
You’re submitted
One of our trusted partners will be in touch with you in a matter of days, (if not hours).
Designed to help you save
savemoney
saveenergy
savethe planet
Rebates are only passed on to you via accredited installers. Start the process now to reap the rewards of government rebates.
Consistently awarded with the highest rebates
Emerald’s focus on energy efficient engineering ensures we consistently earn top-tier rebates from national and state governments. Meaning you can install our solutions for less.
Strong government relationships
Since 2006, we have been partnering with government to set the standard in energy efficiency for Australia and achieve the highest possible rebates on our products.
Stringent engineering processes
Everything we engineer is created with efficiency at its core and is subjected to additional energy modelling to ensure peak performance with effortless efficiency.
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In case you missed anything
As the manufacturer, Emerald engineers high quality hot water heat pumps, but the cost of installation is finalised with your installer.
The installer will be able to give you an accurate estimate based on your location, what system you’re replacing (or if it’s a new install), and the available government rebate incentives to help lower the cost. Note that only accredited installers are able to apply for government rebate incentives.
Since installation costs vary with factors like system size, location and labour, prices can range, on top of eligibility for government rebate incentive programs, we recommend speaking directly to your installer for a cost on install as there are many elements that could impact the cost.
To ensure you’re maximising any available rebates, only accredited installers can apply for the government incentives. Fill out our find an installer form to connect with one of our partner installers across Australia. They’ll guide you through the process and help determine if you qualify for any government incentives, making the path to efficient hot water even more affordable.
Emerald is the manufacturer and supplier of the Electricity Advisor. Accredited Provider companies purchase these products from emerald and then manage the installation process.
An Accredited Provider is a company that has received accreditation through a nationally recognised Incentive.
Many Accredited Providers operate across VIC, and as a consumer, you should be given all information regarding the attending Accredited Provider company, including the installer's contact information.
You should receive all relevant information upon installation, and if you have any concerns, please feel free to contact emerald on our support form.
You can also find out more information about how the Accredited Providers operate in Victoria using the link below:
The Victorian Government incentivised the Electricity Advisor as a free device, in line with the VEU (Victorian Energy Upgrades Commission) - These were installed by Accredited Providers who are separate entities from Emerald. The range of Emerald products that we offer are paid-for products.
The various state incentives are always adding new activities to help consumers reduce energy costs and incentivise home efficiency.
An accredited provider is an organisation or individual that has met certain standards and requirements set by an accrediting body. Accreditation is a process by which an organisation or individual is evaluated and certified as meeting specific standards of quality and performance. Accreditation is often required by regulatory agencies or professional organizations in order to participate in certain programs or activities.
Accreditation is important because it provides assurance to the public that the organisation or individual has met certain standards and is committed to maintaining them and also can be used for the purpose of accepting credits or degrees from those institutions.
In relation to the Victorian and New South Wales Energy Efficiency Incentives; Accredited Providers are companies that can create and register Energy saving certificates in-line with the various State Government run Energy incentives.
You may have been contacted directly by an Accredited Provider to have your Electricity Advisor installed.
Emerald manufactures and supplies our products to various Accredited Provider companies across the State run Incentives. Accredited Provider companies purchase these products from Emerald and then organise the installation.
The Electricity Advisor is incentivised as a part of these Energy Saving activities in Victoria.
We provide Accredited Provider companies with comprehensive training to install the Electricity Advisor responsibly. However, we do not have control over the installers used by these companies. Please note, installers do not need a trade (electrician) license to install an In-Home Display device (Electricity Advisor), regulated by the Energy Savers Commission.
Additional information is located below via the VIC Gov Links:
You can also find more information on the Code of Conduct all Accredited Providers and 3rd-party installers must follow in the link below:
In line with Australia’s national goal to save energy, reduce our reliance on natural gas, and cut down on harmful pollutants, the Australian Government has given each state the green light to launch incentive programs that reward for switching to energy efficient solutions, including hot water heat pumps. More on incentive programs and rebates here.
At Emerald, our solutions are engineered to align with the Government incentives and rebates.
Each state in Australia has its own set of rules and standards when it comes to these energy saving rewards. So, depending on where you live, you might need to meet specific criteria to take full advantage of these fantastic offers.
To find out if you're eligible for a government incentivised Emerald product, simply use our savings calculator, and a certified installer will review your information, reach out to confirm your eligibility and guide you through the process.
Emerald partners with certified installers to ensure that our products are installed safely and efficiently. While we provide the technology, the installers are independent professionals who handle the installation process. They are also the best place to offer guidance on your individual circumstances for eligibility for government incentives and help ensure you get the most out of your Emerald products.
Only certified professionals are authorised to install Emerald heat pumps and claim the incentives, to ensure compliance with rebate programs and quality standards. We always recommend doing your research to select a trusted installer who meets all certification requirements, ensuring your installation is both efficient and eligible for available incentives.
Head to our find an installer form to hear from one of our trusted installer partners.
In line with Australia’s national goal to save energy, reduce our reliance on natural gas, and cut down on harmful pollutants, the Australian Government has given each state the green light to launch incentive programs that reward for switching to energy efficient solutions, including air conditioning. More on incentive programs and rebates here.
At Emerald, our solutions are engineered to align with the Government incentives and rebates.
Each state in Australia has its own set of rules and standards when it comes to these energy saving rewards. So, depending on where you live, you might need to meet specific criteria to take full advantage of these fantastic offers.
To find out if you're eligible for a government incentivised Emerald product, simply use our savings calculator, and a certified installer will review your information, reach out to confirm your eligibility and guide you through the process.
Emerald partners with certified installers to ensure that our products are installed safely and efficiently. While we provide the technology, the installers are independent professionals who handle the installation process. They are also the best place to offer guidance on your individual circumstances for eligibility for government incentives and help ensure you get the most out of your Emerald products.
Only certified professionals are authorised to install Emerald air conditioning and claim the incentives, to ensure compliance with rebate programs and quality standards. We always recommend doing your research to select a trusted installer who meets all certification requirements, ensuring your installation is both efficient and eligible for available incentives.
Head to our find an installer form to hear from one of our trusted installer partners.
Yes, switching to an Emerald heat pump can save you up to 82% on your hot water bills compared to traditional electric and gas systems. The actual savings depend on your usage and energy rates, but many customers see significant reductions in their energy costs after making the switch.
*Savings compared to an electric storage system of $1103 annually. Average annual Australian household hot water estimates based on daily use of 150L-200L for 4 people in 2023.
Head to our savings calculator, to see how much you could save.
To find out if you're eligible for a government incentivised Emerald product, simply use our savings calculator, and a certified installer will review your information, reach out to confirm your eligibility and guide you through the process.
Emerald partners with certified installers to ensure that our products are installed safely and efficiently. While we provide the technology, the installers are independent professionals who handle the installation process. They are also the best place to offer guidance on your individual circumstances for eligibility for government incentives and help ensure you get the most out of your Emerald products.
Only certified professionals are authorised to install Emerald solutions and claim the rebates, to ensure compliance with rebate programs and quality standards. We always recommend doing your research to select a trusted installer who meets all certification requirements, ensuring your installation is both efficient and eligible for available incentives.
Head to our find an installer form to hear
Emerald partners with certified installers to ensure that our products are installed safely and efficiently. While we provide the technology, the installers are independent professionals who handle the installation process. They also offer guidance on product eligibility for government incentives and help ensure you get the most out of your Emerald products.
Only certified professionals are authorised to install Emerald air conditioning and claim the rebates, to ensure compliance with rebate programs and quality standards. We always recommend doing your research to select a trusted installer who meets all certification requirements, ensuring your installation is both efficient and eligible for available incentives.
Head to our find an installer form to hear from one of our trusted installer partners.
The application and installation process for an Emerald product is simple and straightforward. First, fill out our find an installer form to discover one of our partner installers who will guide you through the process to see if you qualify for government incentives.
The installer will then contact you to confirm your eligibility, provide a quote, and schedule the installation. Once scheduled, the installer will set up your Emerald product efficiently, ensuring everything is working properly.
After installation, your installer is the best person to guide you through how to use and maintain the product to maximise its benefits. You can also access our support centre here.
Your installer is the best person to contact first for any questions or issues related to your Emerald product. They’re familiar with your installation and can provide immediate assistance. If you need further help, our support centre is available to answer and resolve many common queries.
And of course, you can always reach out to our customer support team through our website for additional support or any further concerns. We’re here to help!
Emerald is proudly Australian. Founded, owned and operated from Sydney’s Northern Beaches, we are committed to innovating solutions and creating technology that costs you and the planet less. Read more about Emerald here.
Our Head Quarters are located in Sydney, Frenchs Forest, where our team of over thirty product specialists and engineers design, sell and market our products.
What Emerald products are government incentivised?
Emerald offers a range of products eligible for government incentives, including our energy efficient heat pumps, ducted air conditioners, and smart energy solutions. These products meet various rebate programs aimed at promoting sustainable energy use, helping you save on installation costs. Find out more about rebates and government incentives here.
Check with your local energy provider or fill in our savings calculator for more details on available incentives.
Am I eligible to apply for a government incentivised Emerald product?
To find out if you're eligible for a government incentivised Emerald product, simply fill in our check your eligibility form. And a certified installer will review your information and reach out to confirm your eligibility and guide you through the process.
Emerald partners with certified installers to ensure that our products are installed safely and efficiently. While we provide the technology, the installers are independent professionals who handle the installation process. They are also the best place to offer guidance on your individual circumstances for eligibility for government incentives and help ensure you get the most out of your Emerald products.
Only certified professionals are authorised to install Emerald heat pumps and claim the rebates, to ensure compliance with rebate programs and quality standards. We always recommend doing your research to select a trusted installer who meets all certification requirements, ensuring your installation is both efficient and eligible for available incentives.
Head to our find an installer form to hear from one of our trusted installer partners.
Can I really save up to 80% when switching to a hot water heat pump?
Yes, switching to an Emerald heat pump can save you up to 80% on your hot water bills compared to traditional electric and gas systems. The actual savings depend on your usage and energy rates, but many customers see significant reductions in their energy costs after making the switch.
*Savings compared to an electric storage system of $1103 annually. Average annual Australian household hot water estimates based on daily use of 150L-200L for 4 people in 2023.
Head to our savings calculator, to see how much you could save.
What is Emerald’s relationship to the installers?
Emerald partners with certified installers to ensure that our products are installed safely and efficiently. While we provide the technology, the installers are independent professionals who handle the installation process. They also offer guidance on product eligibility for government incentives and help ensure you get the most out of your Emerald products.
Only certified professionals are authorised to install Emerald heat pumps and claim the rebates, to ensure compliance with rebate programs and quality standards. We always recommend doing your research to select a trusted installer who meets all certification requirements, ensuring your installation is both efficient and eligible for available incentives.
Head to our find an installer form to hear from one of our trusted installer partners.
How much does an Emerald hot water heat pump cost to install?
As the manufacturer, Emerald engineers high quality hot water heat pumps, but the cost of installation is best discussed with your installer. The installer will be able to give you an accurate estimate based on your location, what system you’re replacing (or if it’s a new install), and the available government rebate incentives to help lower the cost. Note that only accredited installers are able to apply for government rebate incentives.
Since installation costs vary with factors like heat pump size, location, and labour, prices can range from approximately $800 to $3,500 based on feedback. We recommend checking our size guide to find the right pump for your home, as the pump size will also impact the cost.
To ensure you’re maximising any available rebates, only accredited installers can apply for these incentives. Fill out our find an installer form to connect with one of our partner installers across Australia. They’ll guide you through the process and help determine if you qualify for any government incentives, making the path to efficient hot water even more affordable.
What does the application and install process look like?
The application and installation process for an Emerald product is simple and straightforward. First, fill out our find an installer form to discover one of our partner installers who will guide you through the process to see if you qualify for government incentives.
The installer will then contact you to confirm your eligibility, provide a quote, and schedule the installation. Once scheduled, the installer will set up your Emerald product efficiently, ensuring everything is working properly.
After installation, your installer is the best person to guide you through how to use and maintain the product to maximise its benefits. You can also access our support centre here.
Where is Emerald based?
Emerald is proudly Australian. Founded, owned and operated from Sydney’s Northern Beaches, we are committed to innovating solutions and creating technology that costs you and the planet less. Read more about Emerald here.
Our HQ is located in Sydney, Frenchs Forest, where our team of over 30 product specialists and engineers design, sell and market our products.
What if I need to get in touch with someone?
Your installer is the best person to contact first for any questions or issues related to your Emerald product. They’re familiar with your installation and can provide immediate assistance. If you need further help, our support centre is available to answer and resolve many common queries.
And of course, you can always reach out to our customer support team through our website for additional support or any further concerns. We’re here to help!