Emerald Programs
What are the programs?
Save
Help households transition away from outdated, expensive gas systems into more energy efficient electric homes. This change can help households save up to $2,500 a year on their energy bills.
Electrify
Australia is moving toward cleaner, all-electric homes. This program exists to help households prepare for this transition. Electric homes are cheaper to run and are better for long-term energy savings.
Quality installation teams are one of the most important parts of the Emerald program. Emerald works with licensed, accredited installation teams to ensure every upgrade is completed to the highest standard.
What makes the Emerald Program different?
Unlike standard upgrades, Emerald Programs combines product, installation, and incentives into one simplified offering.
warranty*
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Gas prices have steadily increased over the past few years, placing pressure on household budgets. Many households are now finding that gas heating is no longer the cost-effective option it once was, especially during Melbourne’s colder months when heating demand is high.
Connect with Emerald Programs
Wait it gets better
Because our products are incredibly efficient, many of them are eligible for generous government rebates.
Find out how much you could save in minutes
4 easy steps
to find an installer
Tell us what you’re looking for so we can match you with one of our install partners
1.
Pick a solution
Are you looking for air conditioning, a hot water heat pump, or both. If you are wanting to replace an old system – tell us what type.
2.
Add your details
We will need these to pass on to our trusted partners so they can contact you with a quote.
3.
Confirm consent
Read the terms and conditions and consent that our trusted installer partners can contact you with a quote.
4.
You’re submitted
One of our trusted partners will be in touch with you in a matter of days, (if not hours).
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Is Emerald App free?
Yes, the Emerald App is free to download and use, serving as the central hub for all Emerald’s connected products.
While the app itself is free, accessing its full range of features and starting your journey towards an efficient, smart home requires an investment in Emerald products.
From monitoring energy usage with the Electricity Advisor (and LiveLink WiFi add on) to managing settings for heating, cooling through AC Link,, the app enables you to bring all your Emerald devices together, helping you create a seamless and efficient home experience.
Who installs my Emerald Smart Tech?
Emerald offers a range of Smart Tech products that can be easily self-installed.
Each product comes with an install guide and setup instructions that can be found and downloaded from our user guide page.
Does Emerald Smart Tech work with other devices?
Emerald is designed as a standalone app, specifically tailored to work seamlessly with Emerald’s own products, creating an efficient and cohesive smart home experience. Currently, it does not connect to other in-home smart devices like Google Nest or Alexa. However, by linking all Emerald products, the app offers powerful tools to manage energy, heating, cooling, and more from one place.
For specific compatibility, our Electricity Advisor integrates with a variety of smart meters (see the list of compatible smart meters) and AC Link works with all split system devices.
These resources can help you determine if your existing systems align with Emerald’s smart tech for optimal performance.
Where is Emerald based?
Emerald is proudly Australian. Founded, owned and operated from Sydney’s Northern Beaches, we are committed to innovating solutions and creating technology that costs you and the planet less. Read more about Emerald here.
Our Head Quarters are located in Sydney, Frenchs Forest, where our team of over thirty product specialists and engineers design, sell and market our products.
What if I need to get in touch with someone?
Our support centre is available to answer and resolve many common queries.
And of course, you can always reach out to our customer support team.