- Live
- Shower
- Bath
- Relax
for less
- Live
- Shower
- Bath
- Relax
Energy efficient hot water engineered to cost you and the planet less.
Solutions engineered to cost you and the planet less
Efficiency is at the heart of everything we do
Hot Water Heat Pump All-In-One System
Air Conditioning Split System
Up to 30% more efficient than a stander inverter AC
Engineered for
Effortless efficiency
Savings today, tomorrow & tomorrow-morrow
Save 80%
Save up to 80% on your energy bills
Engineered to use less energy
Less energy means lower bills.
Lower bills means more living.
Generating savings from the moment you choose Emerald, to every time you turn the tap or flick the AC switch for ever more.
Your efficient home in the palm of your hand
Emerald App gives you full visibility and control of your home comforts and energy consumption.
Anywhere.
Anytime.
We’re designing the latest efficient technology that allow you to monitor and manage your home, to reduce the cost for you and the planet.
Wait it gets better
Because our products are incredibly efficient, many of them are eligible for generous government rebates.
Find out how much you could save in minutes
4 easy steps
And done.
We partner with approved install partners to …
Step one
Pick a solution
Tell us whether you are looking for air conditioning, a hot water heat pump or both. And if you are wanting to replace an old system – tell us what type.
Step two
Add your details
We will need these to pass on to our trusted partners so they can contact you with a quote.
Step three
Confirm consent
Read the terms and conditions and consent that our trusted installer partners can contact you with a quote.
Step four
You’re submitted
One of our trusted partners will be in touch with you in a matter of days, (if not hours).
Save up to
80%
on your hot water bills*
Save up on Electricity.
Fill in the _______ to see how much switching to Emerald products could save you in the short, medium & long-long-long term.
Trusted by 100’s of Australians
“Dramatic reduction in power consumption..much cheaper power bills”
— Maureen, March 2024
In case you missed anything
Starting with a callback request, you’ll have an introductory chat with one of our sales specialists to discuss which Emerald solutions best fit your business.
During this meeting, we’ll also introduce you to our certificate partner, Creditex, who can advise on rebate eligibility and ways to earn back on efficient electric installs.
Our Australian-based logistics team handles your stock orders, making it easy to keep you informed about product arrivals.
Plus, our local account management team will be on hand to manage your inquiries, ensure you have the stock you need, and keep you updated on our latest products.
For ongoing support, reach out to us directly via our business support centre—we’re here to ensure you have the resources and assistance needed to succeed with Emerald.
In Australia, various government energy efficiency schemes offer certifications and incentives to businesses that implement approved energy-saving technologies. Eligibility typically extends to a wide range of entities, including sole traders, merchants, project-based firms, and energy retailers.
To determine your business's eligibility and understand the specific requirements, it's advisable to consult the guidelines of the relevant state or territory energy efficiency scheme. Emerald collaborates closely with these programs to ensure our products meet the necessary standards, facilitating your participation in such initiatives.
Request a call back from Emerald sales team or our Accredited provider partner Creditex for more information on whether your business qualifies/or can qualify for energy scheme certification.
Emerald is the manufacturer and supplier of the Electricity Advisor. Accredited Provider companies purchase these products from emerald and then manage the installation process.
An Accredited Provider is a company that has received accreditation through a nationally recognised Incentive.
Many Accredited Providers operate across VIC, and as a consumer, you should be given all information regarding the attending Accredited Provider company, including the installer's contact information.
You should receive all relevant information upon installation, and if you have any concerns, please feel free to contact emerald on our support form.
You can also find out more information about how the Accredited Providers operate in Victoria using the link below:
To find out if you're eligible for a government incentivised Emerald product, simply use our savings calculator, and a certified installer will review your information, reach out to confirm your eligibility and guide you through the process.
Emerald partners with certified installers to ensure that our products are installed safely and efficiently. While we provide the technology, the installers are independent professionals who handle the installation process. They are also the best place to offer guidance on your individual circumstances for eligibility for government incentives and help ensure you get the most out of your Emerald products.
Only certified professionals are authorised to install Emerald solutions and claim the rebates, to ensure compliance with rebate programs and quality standards. We always recommend doing your research to select a trusted installer who meets all certification requirements, ensuring your installation is both efficient and eligible for available incentives.
Head to our find an installer form to hear
We work with businesses of all sizes, so if you're just getting started or only need a few products, we’re here to help.
Reach out to us, and we'll connect you with our trusted merchants who offer competitive pricing on smaller orders. Plus, we can set you up for success with access to our online training and resources.
Our dedicated team is here to support businesses at every stage, from choosing the right products to providing technical guidance.
For sales and account management, request a call back from our dedicated business sales team.
For ongoing support, reach out to us directly via our business support centre—we’re here to ensure you have the resources and assistance needed to succeed with Emerald.
If you have an Emerald solution installed at your property and need support please contact our support centr
An accredited provider is an organisation or individual that has met certain standards and requirements set by an accrediting body. Accreditation is a process by which an organisation or individual is evaluated and certified as meeting specific standards of quality and performance. Accreditation is often required by regulatory agencies or professional organizations in order to participate in certain programs or activities.
Accreditation is important because it provides assurance to the public that the organisation or individual has met certain standards and is committed to maintaining them and also can be used for the purpose of accepting credits or degrees from those institutions.
In relation to the Victorian and New South Wales Energy Efficiency Incentives; Accredited Providers are companies that can create and register Energy saving certificates in-line with the various State Government run Energy incentives.
You may have been contacted directly by an Accredited Provider to have your Electricity Advisor installed.
Emerald manufactures and supplies our products to various Accredited Provider companies across the State run Incentives. Accredited Provider companies purchase these products from Emerald and then organise the installation.
The Electricity Advisor is incentivised as a part of these Energy Saving activities in Victoria.
We provide Accredited Provider companies with comprehensive training to install the Electricity Advisor responsibly. However, we do not have control over the installers used by these companies. Please note, installers do not need a trade (electrician) license to install an In-Home Display device (Electricity Advisor), regulated by the Energy Savers Commission.
Additional information is located below via the VIC Gov Links:
You can also find more information on the Code of Conduct all Accredited Providers and 3rd-party installers must follow in the link below:
Emerald is proudly Australian. Founded, owned and operated from Sydney’s Northern Beaches, we are committed to innovating solutions and creating technology that costs you and the planet less. Read more about Emerald here.
Our Head Quarters are located in Sydney, Frenchs Forest, where our team of over thirty product specialists and engineers design, sell and market our products.
Emerald partners with certified installers to ensure that our products are installed safely and efficiently. While we provide the technology, the installers are independent professionals who handle the installation process. They also offer guidance on product eligibility for government incentives and help ensure you get the most out of your Emerald products.
Only certified professionals are authorised to install Emerald air conditioning and claim the rebates, to ensure compliance with rebate programs and quality standards. We always recommend doing your research to select a trusted installer who meets all certification requirements, ensuring your installation is both efficient and eligible for available incentives.
Head to our find an installer form to hear from one of our trusted installer partners.
What Emerald products are government incentivised?
Emerald offers a range of products eligible for government incentives, including our energy efficient heat pumps, ducted air conditioners, and smart energy solutions. These products meet various rebate programs aimed at promoting sustainable energy use, helping you save on installation costs. Find out more about rebates and government incentives here.
Check with your local energy provider or fill in our savings calculator for more details on available incentives.
Am I eligible to apply for a government incentivised Emerald product?
To find out if you're eligible for a government incentivised Emerald product, simply fill in our check your eligibility form. And a certified installer will review your information and reach out to confirm your eligibility and guide you through the process.
Emerald partners with certified installers to ensure that our products are installed safely and efficiently. While we provide the technology, the installers are independent professionals who handle the installation process. They are also the best place to offer guidance on your individual circumstances for eligibility for government incentives and help ensure you get the most out of your Emerald products.
Only certified professionals are authorised to install Emerald heat pumps and claim the rebates, to ensure compliance with rebate programs and quality standards. We always recommend doing your research to select a trusted installer who meets all certification requirements, ensuring your installation is both efficient and eligible for available incentives.
Head to our find an installer form to hear from one of our trusted installer partners.
Can I really save up to 80% when switching to a hot water heat pump?
Yes, switching to an Emerald heat pump can save you up to 80% on your hot water bills compared to traditional electric and gas systems. The actual savings depend on your usage and energy rates, but many customers see significant reductions in their energy costs after making the switch.
*Savings compared to an electric storage system of $1103 annually. Average annual Australian household hot water estimates based on daily use of 150L-200L for 4 people in 2023.
Head to our savings calculator, to see how much you could save.
What is Emerald’s relationship to the installers?
Emerald partners with certified installers to ensure that our products are installed safely and efficiently. While we provide the technology, the installers are independent professionals who handle the installation process. They also offer guidance on product eligibility for government incentives and help ensure you get the most out of your Emerald products.
Only certified professionals are authorised to install Emerald heat pumps and claim the rebates, to ensure compliance with rebate programs and quality standards. We always recommend doing your research to select a trusted installer who meets all certification requirements, ensuring your installation is both efficient and eligible for available incentives.
Head to our find an installer form to hear from one of our trusted installer partners.
How much does an Emerald hot water heat pump cost to install?
As the manufacturer, Emerald engineers high quality hot water heat pumps, but the cost of installation is best discussed with your installer. The installer will be able to give you an accurate estimate based on your location, what system you’re replacing (or if it’s a new install), and the available government rebate incentives to help lower the cost. Note that only accredited installers are able to apply for government rebate incentives.
Since installation costs vary with factors like heat pump size, location, and labour, prices can range from approximately $800 to $3,500 based on feedback. We recommend checking our size guide to find the right pump for your home, as the pump size will also impact the cost.
To ensure you’re maximising any available rebates, only accredited installers can apply for these incentives. Fill out our find an installer form to connect with one of our partner installers across Australia. They’ll guide you through the process and help determine if you qualify for any government incentives, making the path to efficient hot water even more affordable.
What does the application and install process look like?
The application and installation process for an Emerald product is simple and straightforward. First, fill out our find an installer form to discover one of our partner installers who will guide you through the process to see if you qualify for government incentives.
The installer will then contact you to confirm your eligibility, provide a quote, and schedule the installation. Once scheduled, the installer will set up your Emerald product efficiently, ensuring everything is working properly.
After installation, your installer is the best person to guide you through how to use and maintain the product to maximise its benefits. You can also access our support centre here.
Where is Emerald based?
Emerald is proudly Australian. Founded, owned and operated from Sydney’s Northern Beaches, we are committed to innovating solutions and creating technology that costs you and the planet less. Read more about Emerald here.
Our Head Quarters are located in Sydney, Frenchs Forest, where our team of over thirty product specialists and engineers design, sell and market our products.
What if I need to get in touch with someone?
Your installer is the best person to contact first for any questions or issues related to your Emerald product. They’re familiar with your installation and can provide immediate assistance. If you need further help, our support centre is available to answer and resolve many common queries.
And of course, you can always reach out to our customer support team.