Hot Water Heat Pump All-In-One
For Business
- Spec brochure
- User guide
- Data sheet
- Wi-Fi connection
- More documents
Works with:
Request a call back
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Download specs
Account management
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Mon to Fri | 9am- 5pm AET
Comes in three sizes
The Emerald All-In-One Hot Water Heat Pump is available in three sizes: 220L, 270L & 320L sizes. Engineered to meet the needs of every Aussie home.
The tech
Superior DC technology
DC technology increases efficiency by managing compressor speed and output, to accurately match the heating demand and in-turn, wastes and uses less energy.
Carbon Steel
Made using premium materials, including a carbon steel tank with diamond enamel coating. Engineered to withstand the demands of the Australian climate.
Sustainable R290 refrigerant
Extremely energy efficient, due to its exceptional heat transfer properties and a high latent heat of vaporisation, R290 is an entirely natural refrigerant with an extremely low Global Warming Potential.
Performs at -7°C to +46°C
Designed to perform in Australia’s extreme climate, so you can turn the tap with confidence year round.
Boost mode
Use the control panel or Emerald App to boost mode and quickly heats water when demand spikes.
Silent mode
Use the Emerald App or control panel to set silent mode, reducing the system’s sound output while still efficiently heating water.
Costs your customers and the planet less
Hot water accounts for up to 30% of total energy consumption. Our Split System Hot Water Heat Pump was engineered to efficiently heat homes and commercial property’s hot water for up to $913 less than other systems.
*Savings compared to an electric storage system of $1103 annually. Average annual Australian household hot water cost estimates based on daily use of 150L-200L for 4 people in 2023.
And it gets better…
you could
save big
for your customers on their install with government rebates
In case you missed anything
Who can buy through Emerald?
Emerald partners with businesses of all sizes, including sole traders, merchants, wholesalers, project-based firms, and energy retailers, to offer tailored solutions that fit your business needs.
If you’re a business, looking to purchase small or large quantities of Emerald solutions, the best way to get started is by requesting a call back from our sales team to discuss the right options for you.
For end consumers, please use our find an installer page to connect with a qualified installer near you.
What if I only want to buy one or two products at a time?
We work with businesses of all sizes, so if you're just getting started or only need a few products, we’re here to help.
Reach out to us, and we'll connect you with our trusted merchants who offer competitive pricing on smaller orders. Plus, we can set you up for success with access to our online training and resources.
Who can install an Emerald Hot Water Heat Pump?
All Emerald products must be installed by a licenced professional. For example a qualified plumber, electrician or HVAC specialist.
If you’re a business looking to install Emerald heat pump solutions, we work closely with you to offer training. Installers must be trained to handle Emerald hot water heat pump installations safely and efficiently. You will gain this training as part of your onboarding to Emerald either through documentation or video training.
Compliance training, required to obtain certificates, can be provided by Creditex.
For end consumers, simply visit our find an installer page to connect with a certified installer in your area.
What if I need business support?
Our dedicated team is here to support businesses at every stage, from choosing the right products to providing technical guidance.
For sales and account management, request a call back from our dedicated business sales team.
For ongoing support, reach out to us directly via our business support centre—we’re here to ensure you have the resources and assistance needed to succeed with Emerald.
If you have an Emerald solution installed at your property and need support please contact our customer support centre.
What does the application process look like? AKA how long does it take to get going?
Starting with a callback request, you’ll have an introductory chat with one of our sales specialists to discuss which Emerald solutions best fit your business.
During this meeting, we’ll also introduce you to our certificate partner, Creditex, who can advise on rebate eligibility and ways to earn back on efficient electric installs.
Our Australian-based logistics team handles your stock orders, making it easy to keep you informed about product arrivals.
Plus, our local account management team will be on hand to manage your inquiries, ensure you have the stock you need, and keep you updated on our latest products.
For ongoing support, reach out to us directly via our business support centre—we’re here to ensure you have the resources and assistance needed to succeed with Emerald.
Who qualifies for government certification?
In Australia, various government energy efficiency schemes offer certifications and incentives to businesses that implement approved energy-saving technologies. Eligibility typically extends to a wide range of entities, including sole traders, merchants, project-based firms, and energy retailers.
To determine your business's eligibility and understand the specific requirements, it's advisable to consult the guidelines of the relevant state or territory energy efficiency scheme. Emerald collaborates closely with these programs to ensure our products meet the necessary standards, facilitating your participation in such initiatives.
Request a call back from Emerald sales team or our Accredited provider partner Creditex for more information on whether your business qualifies/or can qualify for energy scheme certification.