Air Conditioning Ducted System Ultra 20kW (VRF)
For Business
- Data sheet
- More coming soon...
Works with:
The newest release to the Emerald Air Conditioning range: VRF Ducted System
Like for like gas replacement
Emerald’s air conditioning ducted systems can be a like for like replacement to a gas ducted system. Currently available in VRF 20kW, with more sizes coming 2025 (ducted also available in RAC 16kW). The VRF split-type indoor unit can be separated into smaller parts, simplifying installation in confined roof spaces.
The tech
VRF technology
Equipped with advanced Variable Refrigerant Flow (VRF) technology, providing precise temperature control by continuously adjusting refrigerant flow, creating a tailored, comfortable environment. This efficient process enhances performance and helps reduce energy costs.
Premium DC technology
Featuring dual DC technology incorporating an advanced DC axial flow fan for 33% stronger air flow and reduced noise levels. Combined with a DC inverter compressor, engineered to optimise power consumption while boosting compressor performance, resulting in a highly efficient system.
Silver Ion Filter
This filter effectively prevents mould build up and boasts 99.99% efficacy in preventing E.coli and 97.14% in preventing S.aureus (staph).
Premium Hi-Gold Fin
Designed for durability, the Hi-Gold Fin is 1.5 times thicker than traditional acrylic coatings. Its superior anti-corrosion properties provide three times the protection against acids, alkalis, and salt-fog exposure, ensuring a longer lifespan compared to standard air conditioning systems.
8 inch heat exchanger
The outdoor unit’s heat exchanger features an 8-inch diameter, which is larger than the standard 7-inch models. This larger heat exchange area reduces pressure loss and significantly increases both heating capacity and COP (Coefficient of Performance).
-20c to 50c
Engineered to cool and heat reliably in extreme Australian temperatures, from -20°C to 50°C, providing consistent comfort. A strategically designed air guidance system ensures even air distribution, while the multi-row heat exchanger boosts heating performance and efficiency by reducing pressure loss.
Modulating compressor
Precise, demand-driven control with a modulating compressor that adjusts capacity from 20% – 100%. Benefits include, reduced compressor cycling, improved part-load efficiency, better humidity control at lighter loads.
Eco mode
Minimise power consumption with Eco Mode to reduce power usage and save up to 30% more energy than a standard inverter AC.
Quiet mode
Allows the unit to operate as low as 25dBA, significantly reducing the system’s sound output without compromising power output or effectiveness.
Request a call back
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Download specs
Account management
Speak to our dedicated account management team.
Mon to Fri | 9am- 5pm AET
It gets better…
you could
save big
for your customers on their install with government rebates
In case you missed anything
Who can buy through Emerald?
Emerald partners with businesses of all sizes, including sole traders, merchants, wholesalers, project-based firms, and energy retailers, to offer tailored solutions that fit your business needs.
If you’re a business, looking to purchase small or large quantities of Emerald solutions, the best way to get started is by requesting a call back from our sales team to discuss the right options for you.
For end consumers, please use our Find an Installer page to connect with a qualified installer near you.
What if I only want to buy one or two products at a time?
We work with businesses of all sizes, so if you're just getting started or only need a few products, we’re here to help.
Reach out to us, and we'll connect you with our trusted merchants who offer competitive pricing on smaller orders. Plus, we can set you up for success with access to our online training and resources.
Who can install an Emerald Hot Water Heat Pump?
All Emerald products must be installed by a licenced professional. For example a qualified plumber, electrician or HVAC specialist.
If you’re a business looking to install Emerald heat pump solutions, we work closely with you to offer training. Installers must be trained to handle Emerald hot water heat pump installations safely and efficiently. You will gain this training as part of your onboarding to Emerald either through documentation or video training.
Compliance training, required to obtain certificates, can be provided by Creditex.
For end consumers, simply visit our Find an Installer page to connect with a certified installer in your area.
Who can install an Emerald Air Conditioning system?
All Emerald products must be installed by a licenced professional. For example a qualified plumber, electrician or HVAC specialist.
If you’re a business looking to install Emerald air conditioning solutions, we work closely with you to offer training. Installers must be trained to handle Emerald air conditioning installations safely and efficiently. You will gain this training as part of your onboarding to Emerald either through documentation or video training.
Compliance training, required to obtain certificates, can be provided by Creditex.
For end consumers, simply visit our Find an Installer page to connect with a certified installer in your area.
What if I need business support?
Our dedicated team is here to support businesses at every stage, from choosing the right products to providing technical guidance.
For sales and account management, request a call back from our dedicated business sales team.
For ongoing support, reach out to us directly via our business support centre—we’re here to ensure you have the resources and assistance needed to succeed with Emerald.
If you have an Emerald solution installed at your property and need support please contact our support centre.
What does the application process look like? AKA how long does it take to get going?
Starting with a callback request, you’ll have an introductory chat with one of our sales specialists to discuss which Emerald solutions best fit your business.
During this meeting, we’ll also introduce you to our certificate partner, Creditex, who can advise on rebate eligibility and ways to earn back on efficient electric installs.
Our Australian-based logistics team handles your stock orders, making it easy to keep you informed about product arrivals.
Plus, our local account management team will be on hand to manage your inquiries, ensure you have the stock you need, and keep you updated on our latest products.
For ongoing support, reach out to us directly via our business support centre—we’re here to ensure you have the resources and assistance needed to succeed with Emerald.
Who qualifies for government certification?
In Australia, various government energy efficiency schemes offer certifications and incentives to businesses that implement approved energy-saving technologies. Eligibility typically extends to a wide range of entities, including sole traders, merchants, project-based firms, and energy retailers.
To determine your business's eligibility and understand the specific requirements, it's advisable to consult the guidelines of the relevant state or territory energy efficiency scheme. Emerald collaborates closely with these programs to ensure our products meet the necessary standards, facilitating your participation in such initiatives.
Request a call back from Emerald sales team or our Accredited provider partner Creditex for more information on whether your business qualifies/or can qualify for energy scheme certification.