Hot Water Heat Pump All-In-One
Help and support
- Brochure
- User guide
- Controller guide
- Wi-Fi connection
- More documents
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Get started with your All-In-One
Set up your Heat Pump
Learn how to set up your All In One Hot Water Heat Pump.
Understanding your Heat pumps temperature
Learn how your heat pumps manages temperature and cleaning cycles.
Pairing to the Emerald App
Learn how to pair your All In One Heat Pump to the Emerald App and how to use the app to get the most out of your heat pump.
Discover all of
All In One Heat Pumps features
All of the All In One Heat Pump’s features are covered in detail in the user guide.
Fix an issue with All In One Heat Pump
Where to find serial number
Finding your heat pumps serial number is an important part of the install and warranty process.
Error Code List
A comprehensive list of error codes your heat pump might show and how to resolve them
Low or no hot water
Learn how to troubleshoot why you might have low or no hot water.
How to set timers
Learn how to set timers via Emerald App or the control panel with your Emerald Hot Water Heat Pump All-In-One System.
More on your Heat Pump
Smart Actions
Learn how Smart Actions work and how to set them up with your Emerald Heat Pump.
Emerald App user guide
Learn how your hot water heat pumps interacts with your Emerald App and how to get the most out of it.
A size for everyone
Discover which hot water heat pump is right for you.
Learn more from our FAQ’s
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Still need help?
We can help answer questions and solve problems. Visit our support area or contact our customer service team.