Get started with your Electricity Advisor
Set up your Electricity Advisor
Learn how to set up your Emerald Electricity Advisor
Understanding your Electricity Advisor
Learn how your Electricity Advisor connects to your Smart meter and how to use the app
Pairing to Emerald App
Learn how to pair your Electricity Advisor to the Emerald App and how to use the app to get the most out of your Electricity Advisor.
Discover all of
Electricity Advisor features
All of the Electricity Advisor’s features are covered in detail in the user guide
Fix an issue with Electricity Advisor
Export CSV data
Learn how to download a comprehensive list of data from your Electricity Advisor.
Device not turning on
Check your device’s battery and troubleshoot why your Emerald Electricity Advisor might not be turning on.
More on your Electricity Advisor
How long does Electricity Advisor last?
Your Electricity Advisor should work effectively for up to 7 years. For more information read the article.
How do I save money with Electricity Advisor?
Electricity advisor has been shown to save users from 5-15% on their electricity bills. Read the article to find out how.
LiveLink
Discover how Emerald LiveLink is the perfect WiFi Companion for your Electricity Advisor.
In case you missed anything
No articles found for these labels.
Still need help?
We can help answer questions and solve problems. Visit our support area or contact our customer service team.